Shipping & Refund Policy

Shipping Policy 

📦Standard Shipping: 20₪, delivery across Israel within 5–7 business days to a nearby pickup point.

📦Free Shipping: Orders over 399₪ enjoy free delivery.

You’ll receive tracking details once your order is shipped.

Refund Policy

All our products are carefully selected and inspected before shipping, therefore we do not accept returns or exchanges.

If your item arrives damaged or with a quality issue, please contact us via Instagram DM to @zhuli_living within 7 days of receipt. We will be happy to arrange a refund or another proper solution for you.

Thank you for your understanding and support 💙